COVID-19 Update

We are happy to announce that as of Monday 19th October we can resume all Garage Door Services and Installation as per the new COVID-19 announcements. We can complete all non-essential maintenance, repairs, and installations for Garage Doors. Please see below the specific work that can now resume:

  • Garage Door Servicing

  • Installation on existing properties where the door is being replaced with a new door

  • Measure and quotes for all properties including carport conversions and laneway doors

  • Garage Motor installations

If you have been waiting for us to come out to complete a measure and quote or install a door please contact us today to book in a time.

 

FAQs

What is the return policy?

If you have purchased a motor through our Online Store and it is damaged or faulty, you can request a refund or replacement within 30 days of purchasing. The defect motor must be returned to our factory and then we will issue refund/replacement.

If you are not satisfied with a garage door we have installed please contact us within 30 days of installation. We can offer to repair the garage door or replace it.

We do not offer refunds for change of mind (e.g. don't like the colour).

What are our Warranties?

All our doors come with a 20,000 spring cycle warranty through the manufacturer. If there is an issue with the door please contact us or the manufacturer directly.

We also can offer you an additional 3 year workmanship warranty upon your request.

Some of our manufacturers request our reseller number to apply for a warranty. We currently do not have a number but recommend listing our business name instead.

How long will it take until my door is installed?

After we have received your deposit we proceed with ordering the door through our manufacturer.

Due to COVID-19 there is currently a 2-3 week turnaround time with roller doors, and a 3-4 week turnaround time for sectional doors.

How can I pay for my order?

We currently except cash or bank transfer as payment. 

If you wish to pay by Credit Card please contact us and we can arrange payment through Paypal. There is currently 2.3% surcharge for credit cards.